Delete your account
You can delete your Rytmee account and its data at any time. Here’s how, and what happens to your data.
In the app
- Open Rytmee on your phone and sign in.
- Go to the Profile tab.
- Tap Delete account, then confirm.
No phone at hand? If you signed up with Google, sign in to rytmee.vercel.app in any web browser and do the same.
By email
If you can’t sign in anymore, write to support@rytmee.com from the email address of your Google or Apple account, with the subject “Delete my account”. We’ll delete it and confirm within 30 days.
What is deleted
Straight away and for good: your profile and photos, your likes and passes, your matches and the messages in your conversations (for both people), your notifications and your blocks.
What is kept
- Reports you made or that were made about you, with the conversation attached to them, as long as needed to keep members safe.
- Technical logs, for a short time (normally a few weeks), after which they are deleted automatically.
- Purchase records kept by Apple, Google and RevenueCat, as the law requires.
Deleting your account doesn’t cancel a subscription bought through Apple or Google: cancel it in your App Store or Google Play account.